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General Incarcaration- FAQs
Are inmates in general population confined to a cell 24 hours a day?
No. Offenders in general population have their cell doors opened in the morning for “roll call.” Their cell doors remain open throughout the day and they are able to mingle in the housing unit’s day room. Each day room is equipped with a TV, tables, and chairs. Following the evening roll call, the offenders return to their cells and the doors are locked until the next day. Offenders in “Maximum Security” are confined to their cells throughout the day, but are allowed outside of their cell for 1 hour. In that time, they are allowed to conduct hygiene activities, exercise, and make phone calls.
Are inmates with serious physical or mental disabilities or ailments kept separate from the general population?
Yes. If there is a need to keep an offender separate from the general population in order to protect him or others from harm, they are housed in a cell by themselves.
Are there different levels of security in LPCC?
Yes. The different levels of security are Minimum, Medium, High, Special Needs, and Maximum. Maximum is considered “Special Management,” and consist of the following sub-categories: Administrative Segregation, Protective Custody, and Disciplinary Detention.
Can offenders receive clothing items to use when being released (“Roll Out”)?
Yes. However, the clothing can only be received on the release date. The clothing can be dropped off in intake and booking.
How can I call an offender?
This facility’s offender phone system is provided by Telmate. Only offenders may initiate phone calls. If you wish to contact an offender, your options are to call 1-866-516-0115 and leave the offender a voicemail (up to 3 minutes), send a secure message via www.gettingout.com, write a letter, or schedule a visit with the offender during official visitation hours at the facility, or schedule remote video visitation.Phone Calls
To call you, an offender simply dials your phone number. When receiving a call, you should first hear an announcement from an automated operator, such as “You are receiving a call from [offender name], an offender at Lafayette Parish Corrections. Press one (1) to accept.” If the offender has no calling funds, and is calling you for the first time, the call will be free for a brief period of time (often less than a minute). This is to allow the offender to inform you of where he or she is, and to explain how calls work from this facility. After this short call, the offender will be placed on hold and you will be presented the opportunity to:
1. Pay (via credit card) to continue the current call.
2. Deposit funds for the offender to continue your call and, if there is money remaining, the offender may use the funds to make future calls to any number.
3. Deposit funds to your own phone number to continue your call and, if there is money remaining, the offender may use the funds to call your number in the future, but the funds will not be available for calling other numbers.Depositing Funds
Via the Web:
Make deposits via the Web, from Telmate’s Web site at www.gettingout.com.Over the Phone:
Make deposits over the phone by calling Telmate toll-free at 1-866-516-0115. Telmate’s US-based bi-lingual customer service representatives are available 24/7.At a Lobby Kiosk:
Make cash or credit card deposits from a Telmate deposit kiosk. A Telmate kiosk is located in the lobby of this facility. (See below for kiosk locations and hours.)
How frequently is mail delivered to the offenders?
Excluding weekends, holidays, or emergency situations, incoming letters are held for no more than 24 hours before being screened and, if accepted, delivered.
How many times per week are offenders allowed to attend recreation?
Recreation privileges depend on the offender’s classification. Some may be provided recreation 7 days a week.
How much money can I put in an offender’s account?
There is no specific amount required to put an inmate’s account.
How often are offenders checked?
Offenders are checked through observation every 30 minutes are less. Inmates exhibited bizarre or suicidal tendencies are checked on more frequently and are normally checked every 15 minutes are less. Offenders who attempt suicide may be placed on constant observation which consists of having a staff member placed at the offenders cell door.
If an offender transfers to another correctional center will you let the family know?
It is the offender’s responsibility to inform family and friends about the transfer to another facility.
Is it possible for a family member or friend to get money from an inmate’s fund?
No. The only exception is if an inmate needs to bonded out of jail. The bail bondsman can make arrangements through our records department. If an inmate needs to pay an attorney for services rendered, the attorney can make arrangements through our records department.
What are the different classifications of charges by which offenders are housed at LPCC?
Offenders housed at LPCC have a variety of classification charges including those that are un-sentenced and sentenced by the Parish, Department of Corrections (DOC), and those with city charges. We also hold offenders detained for Probation and Parole, from other Parishes, for the US Marshals, and Immigration.
What are the hours of the Information Desk?
The Information Desk is open to the public, Monday through Friday, 8:00 AM to 4:30 PM (excluding holidays) to answer questions and direct visitors. The Information Desk can also be contacted by phone by dialing (337)- 236-5400.
What can an offenders bring with them to the correctional center?
The inmates are not allowed to bring anything with them. Once booked into the correctional center, the offenders are not allowed to retain any property with which they arrived.
What criteria is used to determine where offenders are housed?
LPCC uses a classification system that categorizes offenders using varying criteria, including: charges (past and present), institutional behavior, stability factors, etc. Offenders that display compliant and non-violent behavior over time, are afforded the opportunity to be assigned to a housing unit of a lower security level. Likewise, inmates that demonstrate problematic behavior are housed in higher security settings and may be completely segregated from the general population. The intent of the process is to maintain a safe living environment for inmates and reduce risk of injury to inmates and staff.
What happens when offenders do not get along?
Offenders will be separated and house in different locations. An enemy list will be generated, listing the names of the offenders who do not get along and is use as a refrence in order to house them separately.
What is the address where I can send an offender a money order?
(Money orders only)
Offender Name, Arrest Number, Cell Number
LPSO Attention: Commissary
P.O. Box 92590
Lafayette, LA 70509
What is the maximum number of inmates that can be housed at LPCC?
We are authorized to house up to approximately 954 offenders at LPCC. This does not include offenders housed at Work Release.
What is the proper way to address a letter to an offender housed at LPCC and the proper address to send it to?
Please indicate the Name, Arrest Number, and Housing Location of the offender you are wishing to send mail to. Letters should be addressed in the following manner:
Offenders name, arrest number, and housing location
(i.e. Doe, John (08-00001) 4B-13B)
P.O. Box 2537
Lafayette, LA 70502
What is the standard prisoner sleeping accommodations?
Every effort is made to assign a bed to each offender that is housed at LPCC. Due to times of high inmate population counts, some inmates are issued portable bunks along with bedding, sheets, and a blanket. These bunks are not on the floor, but are positioned in the dayroom area of the unit, also referred to as the “dayroom floor.” As soon as a bed is made available, offenders are assigned one on a first come, first serve basis.
What items can I mail to an offender?
Inmates can receive written and typed letters only. Photos are permissible as long as they are not explicit or violent in nature. Also, inmates may receive “paperback” only publications shipped directly from reputable publisher or clearing house, If your publication was rejected and you need further explanation or appeal, please call LPCC Mail Clerk at 337-236-5433. Any mail deemed inappropriate will not be delivered to the inmate and will be returned to sender.
What time can I get an offender’s property?
The scheduled time frame is as follows:
Mondays 7:00 AM – 9:00 AM and 7:00 PM – 9:00 PM
Wednesdays 7:00 AM – 9:00 AM and 7:00 PM – 9:00 PM
Saturdays 7:00 AM – 9:00 AM and 7:00 PM – 9:00 PM
Who sets bonds?
A Judge sets bonds on all felony offenses. A misdemeanor that does get a misdemeanor appearance ticket has a preset bond.
Why can’t I leave messages for an offender?
The Corrections Division is not equipped to provide messages directly to a population of over 900 offenders. Under our policy, messages are not given to an offender unless it is a family emergency, such as a death in the family. Staff will verify all emergencies. Family and friends can leave messages for an offender through the Telmate phone system.