Calling Someone in Jail
This facility’s offender phone system is provided by Telmate. Only offenders may initiate phone calls. If you wish to contact an offender, your options are to call 1-866-516-0115 and leave the offender a voicemail (up to 3 minutes), send a secure message via www.gettingout.com, write a letter, or schedule a visit with the offender during official visitation hours at the facility, or schedule remote video visitation.Phone Calls
To call you, an offender simply dials your phone number. When receiving a call, you should first hear an announcement from an automated operator, such as “You are receiving a call from [offender name], an offender at Lafayette Parish Corrections. Press one (1) to accept.” If the offender has no calling funds, and is calling you for the first time, the call will be free for a brief period of time (often less than a minute). This is to allow the offender to inform you of where he or she is, and to explain how calls work from this facility. After this short call, the offender will be placed on hold and you will be presented the opportunity to:
1. Pay (via credit card) to continue the current call.
2. Deposit funds for the offender to continue your call and, if there is money remaining, the offender may use the funds to make future calls to any number.
3. Deposit funds to your own phone number to continue your call and, if there is money remaining, the offender may use the funds to call your number in the future, but the funds will not be available for calling other numbers.Depositing Funds
Via the Web:
Make deposits via the Web, from Telmate’s Web site at www.gettingout.com.Over the Phone:
Make deposits over the phone by calling Telmate toll-free at 1-866-516-0115. Telmate’s US-based bi-lingual customer service representatives are available 24/7.At a Lobby Kiosk:
Make cash or credit card deposits from a Telmate deposit kiosk. A Telmate kiosk is located in the lobby of this facility. (See below for kiosk locations and hours.)
At the Visitation Center:
The Visitation Center is located at the LPSO Public Safety Complex, 1825 Willow St.